Technical Communication

In my last post I answered who a technical communicator is. This one answers the harder question: what do they actually need to know to do the job well? Going through tekom’s training material, I found the answer split into four dimensions. Not four job titles, four kinds of knowledge that live in the same person at the […]

Ask ten people what a technical communicator does and you’ll get ten different answers. A tech writer. Someone who writes manuals. “IT support, sort of?” I used to give a vague answer myself, even after seven years running editorial systems and SEO content for international organizations. I was doing pieces of this work without ever